BEracedog.lv sells goods via the online store.
IT IS NOT POSSIBLE to purchase or receive goods at the legal address!
Goods are delivered via Latvijas Pasts / Unisend / Omniva / Venipak / courier services.

To protect nature, we pack your orders in reusable / re-purposable shipment packaging.

Warehouse working hours (Paltmales iela 2, Riga, LV-1002) – on business days here
Please note that product prices in the online store and in the warehouse different.


Customers from non-EU countries – Please Note:
Import duties, taxes, and other customs fees are not included in the total price or shipping cost. These charges are buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.

Free pickup at the warehouse 0,00 EUR


Warehouse: 2 Paltmales Street, Riga.
Business hours: https://www.beracedog.lv/darba-laiks-kontakti/
Do not confuse these with the call center’s business hours.
Storage period: 3 business days
If the buyer does not pick up the item within the specified time, it will be returned to the manufacturer’s warehouse, and the buyer must cover the return shipping costs—8.50 EUR—and a daily storage fee of 0.30 EUR.

Latvian post pacomat in Latvia 1,92 EUR


Storage period: Four calendar days.
If the customer does not pick up the item within four calendar days, it will be returned to our warehouse and the customer will forfeit the delivery fee.
Maximum package size: 38 x 38 x 58 cm
Weight: up to 29 kg
Operating hours: 24 hours a day
If the buyer does not receive the item within the specified time, it is sent back to the warehouse; the customer forfeits the delivery fee, and the buyer must cover the return shipping cost of 8.50 EUR and a warehouse storage fee of 0.30 EUR per day.

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Venipak pacomat in Latvia 1,92 EUR


Storage period: Four calendar days.
If the customer does not pick up the item within four calendar days, it will be returned to our warehouse and the customer will forfeit the delivery fee.
Maximum package size: 38 x 38 x 58 cm
Weight: up to 29 kg
Operating hours: 24 hours a day
If the buyer does not receive the item within the specified time, it is sent back to the warehouse; the customer forfeits the delivery fee, and the buyer must cover the return shipping cost of 8.50 EUR and a warehouse storage fee of 0.30 EUR per day.

Omniva pacomat in Latvia - 3,65 EUR


Storage period: Four calendar days.
If the customer does not pick up the item within four calendar days, it will be returned to our warehouse and the customer will forfeit the delivery fee.
Maximum package size: 38 x 38 x 58 cm
Weight: up to 29 kg
Operating hours: 24 hours a day
If the buyer does not receive the item within the specified time, it is sent back to the warehouse; the customer forfeits the delivery fee, and the buyer must cover the return shipping cost of 8.50 EUR and a warehouse storage fee of 0.30 EUR per day.

Courier service in Latvia: 3,90–6,00 EUR


Maximum package dimensions: 40 cm x 90 cm x 100 cm
Items are delivered between 8:00 a.m. and 8:30 p.m.; you cannot select a specific delivery time. The courier delivers packages on business days without prior notice. Delivery is limited to the front door of the address specified in your order. Items will not be delivered to locations where vehicles are prohibited from stopping. In such cases, please specify the nearest location where stopping is permitted in your order.
If the customer does not receive the item within the specified time, it will be returned to the warehouse; the customer will forfeit the delivery fee and must cover the return shipping cost of 15.00 EUR, as well as a warehouse storage fee of 0.30 EUR per day.

If you specified the first and last name of a different person as the recipient when placing your order, only that person will be able to receive the item. If you specified yourself as the recipient or left the field blank, only you (the customer) will be able to receive the item. When picking up the item, you will be required to present a valid form of identification. If you have any questions or concerns, please contact our customer service center by calling 25664539 or sending an email to [email protected]

If the customer does not receive the item upon delivery and it is returned to the warehouse, the customer must cover the return shipping costs: Depending on the delivery method, a “storage fee” of 0.30 EUR per day is charged for each calendar day the item is stored in the warehouse. The customer can receive their item again after paying the return shipping costs, the “storage service” fee, and the delivery fee for the new shipment.